Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal information such as name, email address, phone number, and business details
• Contact information submitted through forms, booking systems, or direct communication
• Communication data including SMS, email, and support interactions
• Technical data such as IP address, browser type, and device information
• Usage data related to how you interact with our website and services

How We Collect Information

We collect information through:

• Website forms and lead capture systems
• Appointment booking systems
• Direct communication via SMS, email, or phone
• Cookies and tracking technologies
• Advertising and marketing campaigns
• Automated systems and workflows

How We Use Information

We use collected information to:

• Provide and deliver our services
• Respond to inquiries and support requests
• Schedule appointments and manage communications
• Improve our systems, infrastructure, and user experience
• Run and optimize advertising campaigns
• Send service-related communications via SMS and email

SMS & Communications

By providing your phone number and checking the consent box on our opt-in form, you consent to receive SMS communications from The Clearstate System. These messages may include:

• Appointment confirmations and reminders
• Service updates
• Operational notifications

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase.

Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer opt-in data is never sold, rented, or shared for marketing purposes. The Clearstate System does not share SMS consent with affiliates or third parties.

Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Analyze website performance and usage
• Improve user experience
• Support marketing and advertising efforts

You may adjust your browser settings to disable cookies if desired.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, and maintain operational records.

Third-Party Services

We use third-party platforms to support our operations. These may include:

• GoHighLevel (CRM, communication, automation platform)
• Retell.ai (voice communication technology)
• n8n (workflow automation)
• Claude (AI processing and system intelligence)
• Vercel (website infrastructure and hosting)
• Stripe (payment processing)

These platforms act as service providers and process data on our behalf to support business operations.

Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Opt out of communications at any time

You may opt out of SMS communications at any time by replying STOP. You may opt out of email communications by using the unsubscribe link provided in emails.

Children's Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.